Disappearing content

4 posts by 3 authors in: Forums > CMS Builder
Last Post: June 13, 2013   (RSS)

By kitsguru - June 12, 2013

If you are using cpanel and mod_security, I had  similar issues and needed to add mod security whitelist entries. You find the errors by viewing the mod security log.

Jeff Shields

By gregThomas - June 13, 2013

Hi,

If this has just suddenly started happening, the most likely that something has changed on the server. As kitguru said, it could be that your hosting company has enabled mod security, or they could have installed suhosin, or enabled safe_mode. I would contact your hosting company and ask if any of these have been installed or enabled on the server. If you fill out a second level support request, I can take a look into the issue. You can can find the form here:

https://www.interactivetools.com/support/email_support_form.php

Let me know if you have any questions.

Thanks!

Greg

Greg Thomas







PHP Programmer - interactivetools.com

Thanks, Greg and kitsguru. I'll look into the hosting issue.