CSV export


I just installed the CSV export plugin and it works fine except that it does not recognize other characters than English characters. I am writing in Greek language and the result in the excel file is a row of question marks (????????).

Is there anything I can do to fix it, or I have to write only in English?

Kind regards

Andreas Lazaris

By Dave - September 6, 2017

Hi Andreas, 

There's a couple options.  The export CSV file should be in the UTF8 character set which supports Greek characters.  

So you could try these instructions (or google for something similar)  to import the file as UTF-8: 

Or if that doesn't work try setting this value to TRUE at the top of the plugin: 

Let me know if that works for you!

Dave Edis - Senior Developer

Hello Dave

Unfortunately, i did not make it work. As it regards your first option, following the advise did not change anything. On the other hand, the value for the plugin is already as you said: $GLOBALS['CSVEXPORT_FOR_EXCEL']    = true; 

I assume that I am doing something wrong. Can you help a bit more?



By Dave - September 11, 2017

Hi Andreas, 

Sure thing, can you post some short content that isn't exporting correctly?  Or link me to some greek content I can copy and paste?  I'll attempt to recreate the issue in my local install.

Also, can you confirm which CMS version and CSV export plugin version you're using?


Dave Edis - Senior Developer

By andreasml - September 12, 2017 - edited: September 12, 2017

Hello again Dave

You can find my database on the address: http://589051730.linuxzone64.grserver.gr/clinic/admin.php

I am sending a pair of username/password to have a look yourself [removed]. This username will be active (for obvious reasons) for 2 days only. Check the section Archive and experiment with all records. You will see that all english texts are exported normally while the greek texts are exported as series of questionmarks

The CMS version is v3.05 (Build 2093) and the CSV export plugin version is 1.04

Kind regards


By Dave - September 13, 2017

Hi Andreas, 

Can you email CMS and FTP login details to dave@interactivetools.com?  Note: Don't post login details to the forum.  Thanks!

Dave Edis - Senior Developer

Hey Andrea,

We're receiving your emails, but it seems you're not receiving our replies. Please, could you check your spam folder for our messages and if they're not in there, do you have an alternative email address we can contact you on?



Greg Thomas

PHP Programmer - interactivetools.com