Flash Uploader Issue

4 posts by 2 authors in: Forums > CMS Builder
Last Post: January 19, 2017   (RSS)

By pothompson - January 17, 2017

I've noticed in a number of CMSB installations that the Flash uploader doesn't work properly.  I'm using Firefox and customers have also reported this issue.

The 'Add or Upload File(s)' link is there and clicking this brings up the browse window but on selecting a file, the browse window is closed and nothing else happens.  Switching to use IE works so it's something peculiar to Firefox but as I've mentioned, also affects other users.

I've checked and have the latest Firefox/Flash combination.  I've just tried this out in CMSB v2.63 and v3.06 and get the same issue.

Do you have any ideas how we might be able to resolve this?

Thanks, Paul.

By ross - January 18, 2017

Hi Paul

Thanks for posting.

This was a known issue in the past and we've got it patched as of CMS Builder 3.07.

What I recommend is downloading CMS Builder 3.07 and making a brand new installation on one of your servers. Use a folder like "cmsbTest".

I don't recommend simply upgrading one of your existing installations.  

If everything checks out in the new installation, then you can start thinking about upgrading your different sites.  Keep in mind that we can help with upgrades via consulting.

Does that all make sense?

Keep me up to date with how you are making out.

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By pothompson - January 18, 2017

Hi Ross,

Thanks for the reply.  I can certainly look at this for the v3.06 installation but I have a lot of sites running on v2 who aren't able to go any further because of the PHP requirements and so it would mean moving server.

Is there any fix or workaround that we can use for existing sites without changing to v3.07?

Regards, Paul.