Flash Uploader Issue

4 posts by 2 authors in: Forums > CMS Builder
Last Post: January 19, 2017   (RSS)

By pothompson - January 17, 2017

I've noticed in a number of CMSB installations that the Flash uploader doesn't work properly.  I'm using Firefox and customers have also reported this issue.

The 'Add or Upload File(s)' link is there and clicking this brings up the browse window but on selecting a file, the browse window is closed and nothing else happens.  Switching to use IE works so it's something peculiar to Firefox but as I've mentioned, also affects other users.

I've checked and have the latest Firefox/Flash combination.  I've just tried this out in CMSB v2.63 and v3.06 and get the same issue.

Do you have any ideas how we might be able to resolve this?

Thanks, Paul.

By ross - January 18, 2017

Hi Paul

Thanks for posting.

This was a known issue in the past and we've got it patched as of CMS Builder 3.07.

What I recommend is downloading CMS Builder 3.07 and making a brand new installation on one of your servers. Use a folder like "cmsbTest".

I don't recommend simply upgrading one of your existing installations.  

If everything checks out in the new installation, then you can start thinking about upgrading your different sites.  Keep in mind that we can help with upgrades via consulting.

Does that all make sense?

Keep me up to date with how you are making out.

-----------------------------------------------------------
Cheers,
Ross Fairbairn - Consulting
consulting@interactivetools.com

Hire me! Save time by getting our experts to help with your project.
Template changes, advanced features, full integration, whatever you
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By ross - January 19, 2017

Hi Paul

Got it. Check out this post by Damon:

https://www.interactivetools.com/forum/forum-posts.php?Known-issues-Firefox-80791&page=1

This should be what you are looking for :)

If you have any questions about that fix, could you post them in that thread? Thanks!

-----------------------------------------------------------
Cheers,
Ross Fairbairn - Consulting
consulting@interactivetools.com

Hire me! Save time by getting our experts to help with your project.
Template changes, advanced features, full integration, whatever you
need. Whether you need one hour or fifty, get it done fast with
Priority Consulting: http://www.interactivetools.com/consulting/