CMSB 5.3 & 6.1 - TinyMCE WYSIWYG & Browsers

6 posts by 2 authors in: Forums > CMS Builder
Last Post: March 7, 2014   (RSS)

By gregThomas - March 6, 2014

Hi northernpenguin,

Very Odd! It looks like the CMS is creating a much larger footer than normal as well.

Have you made any customizations to the HTML/CSS of your CMS on that site?

Would you mind filling out a second level support request for me so I can take a closer look at the issue? 

You can find the form here:

http://www.interactivetools.com/support/email_support_form.php

Thanks!

Greg

Greg Thomas







PHP Programmer - interactivetools.com

By northernpenguin - March 6, 2014 - edited: March 6, 2014

greg:  no customization.  I have sent the 2nd level support request.

--
northernpenguin
Northern Penguin Technologies

"Any sufficiently advanced technology
is indistinguishable from magic."
........Arthur C. Clarke

By northernpenguin - March 7, 2014

Interesting.  I followed your suggestion for both FF and Chrome (FF:  Help-->Restart with addons disabled --> Safe mode | Chrome: Clear browsing data) after which everything worked fine.  Since I don't use Windows, I was not able to test IE11 yet.

--
northernpenguin
Northern Penguin Technologies

"Any sufficiently advanced technology
is indistinguishable from magic."
........Arthur C. Clarke

By gregThomas - March 7, 2014

Hi northernpenguin

Good to hear the issue's fixed. Had you recently carried out an upgrade to CMS Builder on that site? The most likely cause is that your browsers were caching old CSS and JS files for the WYSIWYG editor.

Thanks

Greg

Greg Thomas







PHP Programmer - interactivetools.com

By northernpenguin - March 7, 2014

I upgraded to v6.1 after my client reported the problem to me.  The first thing I did was clear the FF cache, but to no avail.  Only when I actually restarted in safe mode did it clear itself up.

--
northernpenguin
Northern Penguin Technologies

"Any sufficiently advanced technology
is indistinguishable from magic."
........Arthur C. Clarke