Can't find Admin > Section Editor

6 posts by 3 authors in: Forums > CMS Builder
Last Post: September 10, 2012   (RSS)

By npscleo - September 7, 2012

Full disclosure: I'm new to CMS Builder, and my boss asked me to tweak a site that's been untouched for a couple of years. However, I'm fairly computer savvy and surprised I can't figure this out with the documentation provided.

I can't find the "Admin" section at all. When I log into our site at ".../cmsAdmin/admin.php" I see all of the individual site sections on the left, and I can tweak the content -- but I can't figure out how to create/edit/delete any of the sections themselves. The documentation says I should click, "Admin" -- but I can't find that anywhere. Under "User Accounts," the account I'm using has "Editor" access (which is the highest right?). So I have no idea how I can't find the "Admin" section or any other means to edit sections.

Any help would be appreciated.

Re: [Damon] Can't find Admin > Section Editor

By npscleo - September 7, 2012

I don't see that option anywhere (for any of the accounts) on the User Accounts section.

A developer helped us put together this site (before my time), so is it possible that he gave only himself Admin Access privileges? If so, is there anyway to undo/circumvent this?

He isn't listed as one of the users in the User Accounts section, incidentally.

Re: [npscleo] Can't find Admin > Section Editor

By Jason - September 10, 2012

Hi,

Are you able to modify your own user account in the accounts section? If so, you should see a check box called "Admin Access". Normally, you'll see this right under the "Never Expires" checkbox. Check this and save your record. After that, you should have access to the section editor.

If you don't see this, please send in a [url http://www.interactivetools.com/support]2nd Level Support[/url] request and we'll take a closer look.

Hope this helps
---------------------------------------------------
Jason Sauchuk - Project Manager
interactivetools.com

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Re: [Jason] Can't find Admin > Section Editor

By npscleo - September 10, 2012

I can modify my own user account - but there's no check box for "Admin Access."

On the first page, where it lists all of the users, there's a column that says, "Admin Access," and all of us are set at 0. When I click on any individual name, I have a dropdown menu under "Access," and I can choose between: None, Author, Editor, and By Section. But no checkbox.

Let me know if this helps. I will request 2nd level support. Thanks.

Re: [npscleo] Can't find Admin > Section Editor

By Damon - September 10, 2012

Hi,

Just sent you a reply to your support request. Some details where missing.

Please reply to the support email with those details but not here in the forum.

Thanks!
Cheers,
Damon Edis - interactivetools.com

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