Can't find Admin > Section Editor

6 posts by 3 authors in: Forums > CMS Builder
Last Post: September 10, 2012   (RSS)

Re: [npscleo] Can't find Admin > Section Editor

By Damon - September 7, 2012

Hi,

It sounds like your user account doesn't have admin access permissions?

Under your user account, is the Admin Access check box checked?
Cheers,
Damon Edis - interactivetools.com

Hire me! Save time by getting our experts to help with your project.
http://www.interactivetools.com/consulting/

Re: [Damon] Can't find Admin > Section Editor

I don't see that option anywhere (for any of the accounts) on the User Accounts section.

A developer helped us put together this site (before my time), so is it possible that he gave only himself Admin Access privileges? If so, is there anyway to undo/circumvent this?

He isn't listed as one of the users in the User Accounts section, incidentally.

Re: [npscleo] Can't find Admin > Section Editor

By Jason - September 10, 2012

Hi,

Are you able to modify your own user account in the accounts section? If so, you should see a check box called "Admin Access". Normally, you'll see this right under the "Never Expires" checkbox. Check this and save your record. After that, you should have access to the section editor.

If you don't see this, please send in a [url http://www.interactivetools.com/support]2nd Level Support[/url] request and we'll take a closer look.

Hope this helps
---------------------------------------------------
Jason Sauchuk - Project Manager
interactivetools.com

Hire me! Save time by getting our experts to help with your project.
http://www.interactivetools.com/consulting/

Re: [Jason] Can't find Admin > Section Editor

I can modify my own user account - but there's no check box for "Admin Access."

On the first page, where it lists all of the users, there's a column that says, "Admin Access," and all of us are set at 0. When I click on any individual name, I have a dropdown menu under "Access," and I can choose between: None, Author, Editor, and By Section. But no checkbox.

Let me know if this helps. I will request 2nd level support. Thanks.

Re: [npscleo] Can't find Admin > Section Editor

By Damon - September 10, 2012

Hi,

Just sent you a reply to your support request. Some details where missing.

Please reply to the support email with those details but not here in the forum.

Thanks!
Cheers,
Damon Edis - interactivetools.com

Hire me! Save time by getting our experts to help with your project.
http://www.interactivetools.com/consulting/