Sporadic List Option Issue

4 posts by 2 authors in: Forums > CMS Builder
Last Post: May 15, 2012   (RSS)

By Steve99 - May 10, 2012

Hello,
This installation is version 2.13. Within the CMS Admin, the issue I am sporadically experiencing is that the selected value from a populated pull down menu is not being retained. To further explain, the value had previously been saved... The saved value will sporadically disappear when going to modify a single record in a list section editor.

The pull down menu values within this section editor are being populated by the Title value of a multi-row database table.

Sporadic issues are harder to isolate, but I appreciate any feedback on the issue I'm experiencing. Let me know if more information is needed.

Thank you.

Re: [Damon] Sporadic List Option Issue

By Steve99 - May 14, 2012

Yes, that is correct. Instead of the previously saved value being shown, it goes back to the default "select". And yes, all with the same admin user.

I haven't encountered this issue before either until now. I also have many other instances where I have used this exact type of set up and have had no issues. The sporadic nature is the kicker on this one... I'm wondering if for some reason there's an intermittent database communication issue going on... What is your thoughts on that?

Thanks again, Damon.

Re: [steve99] Sporadic List Option Issue

By Damon - May 15, 2012

Hi Steve,

This could be a database connection issue but then I would expect you would have other issues with data not loading in the admin.

Can you send in a Support Request with the site details:
https://www.interactivetools.com/support/email_support_form.php?priority=free&message=for%20this%20forum%20post%20http://www.interactivetools.com/forum/gforum.cgi?post=93279#93279

We can look into this further and see what we can come up with.

Thanks!
Cheers,
Damon Edis - interactivetools.com

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