Error when saving updates

4 posts by 2 authors in: Forums > CMS Builder
Last Post: July 6, 2010   (RSS)

By design9 - July 6, 2010

Hello,

I am getting an error when I am in a section making updates, error pops up and it will not let me save the page. I have attached a screenshot of the error I get. It is a box that pops up and has all this css and javascript coding. If I log out of CMS admin and log back in, then I can seem to go back and update it and it will save my changes. The only problem is that the I lose all the updates I originally made when I got the error because I have to logoff with saving my updates.

Can you possibly tell me what may be causing this and how to fix it?

Thanks!

April

Re: [apdance9] Error when saving updates

By Jason - July 6, 2010

Hi April,

I can't see the screen shot. Could you reattach it?

Does this only happen when you're updating a record, or does it happen when you create a new record as well?

If you could email your CMS Builder login and FTP Details to jason@interactivetools.com I can take a closer look for you.

Hope this helps.
---------------------------------------------------
Jason Sauchuk - Project Manager
interactivetools.com

Hire me! Save time by getting our experts to help with your project.
http://www.interactivetools.com/consulting/

Re: [apdance9] Error when saving updates

By Jason - July 6, 2010

Hi April,

I think what's happening is someone begins working on updating a record, but then stops before they save it. Eventually they're logged off by the server, after which they try to save the record. The error comes from trying to save while not being logged in.

Hope this helps.
---------------------------------------------------
Jason Sauchuk - Project Manager
interactivetools.com

Hire me! Save time by getting our experts to help with your project.
http://www.interactivetools.com/consulting/