Error when saving updates

4 posts by 2 authors in: Forums > CMS Builder
Last Post: July 6, 2010   (RSS)

Re: [apdance9] Error when saving updates

By Jason - July 6, 2010

Hi April,

I can't see the screen shot. Could you reattach it?

Does this only happen when you're updating a record, or does it happen when you create a new record as well?

If you could email your CMS Builder login and FTP Details to jason@interactivetools.com I can take a closer look for you.

Hope this helps.
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Jason Sauchuk - Project Manager
interactivetools.com

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http://www.interactivetools.com/consulting/

Re: [Jason] Error when saving updates

By design9 - July 6, 2010

Sorry, I forgot to attach the screenshot.

It seems to happen when we are updating a record. I had this problem today in the Homenew section but I have had many of our daily users have problems recently when updating content.

I will also email you my ftp and cms info.

Thanks for your help!

April
Attachments:

homeerror.jpg 549K

Re: [apdance9] Error when saving updates

By Jason - July 6, 2010

Hi April,

I think what's happening is someone begins working on updating a record, but then stops before they save it. Eventually they're logged off by the server, after which they try to save the record. The error comes from trying to save while not being logged in.

Hope this helps.
---------------------------------------------------
Jason Sauchuk - Project Manager
interactivetools.com

Hire me! Save time by getting our experts to help with your project.
http://www.interactivetools.com/consulting/