Urgent Upload problem

7 posts by 4 authors in: Forums > CMS Builder
Last Post: February 2, 2012   (RSS)

Re: [sykomac] Urgent Upload problem

By Jason - June 9, 2010

Hi Paul,

Some severs don't allow you to change the file upload settings yourself. This may explain why you're still seeing a limit of 10M even though you uploaded your own php.ini file. First, I would check with you host to see if they can increase these limits for you. If you're still running into a problem after that, let me know and we'll look further into this.

Hope this helps.
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Re: [Jason] Urgent Upload problem

By HDLLC - February 2, 2012

I am running into a similar problem. The file is actually fully uploaded to the server, I can see it, but it's not updating in my list of file uploads in the CMS.

It goes to 100%, and then pops up the window for adding captions and such - but it gives me the entire list of files already uploaded - and the file I just waited on (uploading) - is not in the list.

Any ideas? Under the gun - and this system has been performing well for months... Scratching my head...

Thanks in advance!

--Jeff

Re: [HDLLC] Urgent Upload problem

By (Deleted User) - February 2, 2012

Hi Jeff,

We'll need a bit more information before we can address the problem:

How big was the file?
What format is the file (jpg, mov, mp3...)?
Does this happen with similarly sized/formatted files?
Does this happen if you rename the file (so instead of 'File1.ext', change it to 'NewFile1.ext')?
Does this happen if this is the only file uploaded for that upload field?
What does phpinfo say about file size limits for upload?

If you can provide answers to the above (and let me know how the suggested tests turn out) we can investigate further.

Thanks,

Tom

Re: [Tom P] Urgent Upload problem

By HDLLC - February 2, 2012

Hi Tom-

11.4 MB, PDF
I've tried renaming - nothing.
Tried a smaller file in the mix - that worked.
There are other files in there that are much later - 88MB (which contradicts the below limit in phpinfo)
max limit is 64MB

I tried a test entry (can't edit the current record, this is product server) - and I was also unable to upload this file to an empty field.

I now get the error: No matching uploads were found!
after it reaches 100%.

Any ideas?

Thanks!

--Jeff

Any ideas from there...?

Re: [HDLLC] Urgent Upload problem

By (Deleted User) - February 2, 2012

Hi Jeff,

It might be best to get a second level request set up - https://www.interactivetools.com/support/email_support_form.php so we can have a look at the code and see what we can find out.

Thanks,

Tom

Re: [Tom P] Urgent Upload problem

By HDLLC - February 2, 2012

Just did - thanks Tom!