PURCHASES
5 posts by 3 authors in: Forums > CMS Builder
Last Post: December 27, 2008 (RSS)
Has anyone ever made their purchase on a weekend, such as today? I made my purchase and havent received my product... Wondering do they not send out the download links on the weekend or something?
Re: [mrpharill] PURCHASES
Hi, Mrpharill -
As far as I am aware, all orders are processed by a "human" - not some automated facility. As most humans tend to spend their weekends away from the office, I think it's safe to assume your order will be processed sometime next week.
Unless, that is, the ever helpful staff at iTools are enjoying a well-earned "extended" festive break.
Trust me; CMSB is worth the wait.
Merry Chrimbo!
:0)
Perch
As far as I am aware, all orders are processed by a "human" - not some automated facility. As most humans tend to spend their weekends away from the office, I think it's safe to assume your order will be processed sometime next week.
Unless, that is, the ever helpful staff at iTools are enjoying a well-earned "extended" festive break.
Trust me; CMSB is worth the wait.
Merry Chrimbo!
:0)
Perch
Re: [Perchpole] PURCHASES
Well darn! That sucks...dont know about YOU, but most all of the software I've EVER purchased online was automatically sent to me moments later after purchase.
And I dont think NOTHING is worth waiting for after I've Paid For It.
Just my feelings.
And I dont think NOTHING is worth waiting for after I've Paid For It.
Just my feelings.
Re: [mrpharill] PURCHASES
Actually, the fact that the iTools team don't do anything "automatically" is a bonus. I like to deal with real people - not bots!
:0)
Perch
:0)
Perch
Re: [mrpharill] PURCHASES
By Dave - December 27, 2008
Hi mrpharill,
Sorry for the delay processing your order. We want to automate this process as well.
I couldn't associate your forum account with any orders in the queue. Could you send me your email address or order number to dave@interactivetools.com and I'll see if someone can process it remotely over the weekend. Otherwise we'll get it done first thing Monday.
Thanks for your patience. Hope that helps!
Sorry for the delay processing your order. We want to automate this process as well.
I couldn't associate your forum account with any orders in the queue. Could you send me your email address or order number to dave@interactivetools.com and I'll see if someone can process it remotely over the weekend. Otherwise we'll get it done first thing Monday.
Thanks for your patience. Hope that helps!
Dave Edis - Senior Developer
interactivetools.com
interactivetools.com