PURCHASES

5 posts by 3 authors in: Forums > CMS Builder
Last Post: December 27, 2008   (RSS)

Has anyone ever made their purchase on a weekend, such as today? I made my purchase and havent received my product... Wondering do they not send out the download links on the weekend or something?

Re: [mrpharill] PURCHASES

Hi, Mrpharill -

As far as I am aware, all orders are processed by a "human" - not some automated facility. As most humans tend to spend their weekends away from the office, I think it's safe to assume your order will be processed sometime next week.

Unless, that is, the ever helpful staff at iTools are enjoying a well-earned "extended" festive break.

Trust me; CMSB is worth the wait.

Merry Chrimbo!

:0)

Perch

Re: [mrpharill] PURCHASES

Actually, the fact that the iTools team don't do anything "automatically" is a bonus. I like to deal with real people - not bots!

:0)

Perch

Re: [mrpharill] PURCHASES

By Dave - December 27, 2008

Hi mrpharill,

Sorry for the delay processing your order. We want to automate this process as well.

I couldn't associate your forum account with any orders in the queue. Could you send me your email address or order number to dave@interactivetools.com and I'll see if someone can process it remotely over the weekend. Otherwise we'll get it done first thing Monday.

Thanks for your patience. Hope that helps!
Dave Edis - Senior Developer
interactivetools.com