Client deletion during transfer

4 posts by 2 authors in: Forums > CMS Builder
Last Post: December 18, 2008 (RSS)

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By ConradTTG - December 18, 2008

I had a client delete there installation, and wipe out there database after I had turned the site over to them. Is their a way that I can download CMSBuilder with the installation files so I can remedy this if it ever happens again?

Re: [ConradTTG] Client deletion during transfer

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By Dave - December 18, 2008

Hi ConradTTG,

Yes, just download via FTP the /cmsAdmin/ folder and any php files you created on the site. Then use phpMyAdmin or a similar tool to export the database content as a .sql file.

How did the client manage to erase their install and database? You might check with the web host to see if they have backups. Sometimes they do.

Hope that helps!

Dave Edis - Senior Developer
interactivetools.com

Re: [Dave] Client deletion during transfer

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By ConradTTG - December 18, 2008

They changed their domain name, and purchased a new hosting plan. They uploaded the new site that I designed, and never transferred over the old files before they cancelled the hosting for their old site.

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By Dave - December 18, 2008

Ok, it might be worth checking with the old host. Some keep the files around for a while. Often not but it might be worth a try.

In any case, I hope the backup method helps in future!

Dave Edis - Senior Developer
interactivetools.com