Client deletion during transfer

4 posts by 2 authors in: Forums > CMS Builder
Last Post: December 18, 2008   (RSS)

Re: [ConradTTG] Client deletion during transfer

By Dave - December 18, 2008

Hi ConradTTG,

Yes, just download via FTP the /cmsAdmin/ folder and any php files you created on the site. Then use phpMyAdmin or a similar tool to export the database content as a .sql file.

How did the client manage to erase their install and database? You might check with the web host to see if they have backups. Sometimes they do.

Hope that helps!
Dave Edis - Senior Developer
interactivetools.com

Re: [Dave] Client deletion during transfer

By ConradTTG - December 18, 2008

They changed their domain name, and purchased a new hosting plan. They uploaded the new site that I designed, and never transferred over the old files before they cancelled the hosting for their old site.

Re: [ConradTTG] Client deletion during transfer

By Dave - December 18, 2008

Ok, it might be worth checking with the old host. Some keep the files around for a while. Often not but it might be worth a try.

In any case, I hope the backup method helps in future!
Dave Edis - Senior Developer
interactivetools.com