User Accounts - Help, please

6 posts by 2 authors in: Forums > CMS Builder
Last Post: April 24, 2008   (RSS)

By matrix - April 24, 2008

We waited until the site was complete for delivery before setting up a user account for the client (just as we do for AM). What I'm trying to do is allow access to update most sections without admin access.

Haven't done this before, so now have an unexpected problem. My only choice other than admin seems to be: "Regular - User can only access records they have created."

After setting up this account, obviously my client can't update all those sections we want them to be able to maintain.

Omigosh!! What to do? We're delivering TOMORROW. Good grief. Nothing like waiting til the last minute.

Thank you so very much.
Happy Interactive Tools product user since 1999

Re: [matrix] User Accounts - Help, please

By Dave - April 24, 2008

Hi Matrix, Don't worry! We'll make sure you can launch by tomorrow!

Exactly what access do you want the user to have?

It's safe to give the user "Admin" access to a section (or all sections). It just means they can edit any record within that section.

The options that allows access to the Admin menu itself looks like this:
[ ] Allow access to Admin menus (including this section)

I realize they have similar names. Hopefully that's the only problem. Let me know how we can best help!
Dave Edis - Senior Developer
interactivetools.com

Re: [matrix] User Accounts - Help, please

By Dave - April 24, 2008

Yes, if they have admin access for a section than they can access all the "Admin Only" fields for that section too.

We've had a few requests to expand that to allow you to specify users or groups to edit certain fields instead of just "Admin Only" and that's on the future feature list.
Dave Edis - Senior Developer
interactivetools.com

Re: [Dave] User Accounts - Help, please

By matrix - April 24, 2008

Okay. I set up user as admin and see what you mean...it's just a name issue. Good to see they don't really get admin access to play around and destroy weeks of work for which they would have to pay again. (Would also maybe break my heart.)

I think I understand now. Will go test the field admin access question for myself. Shouldn't have bothered you with that one without trying it first.

Thanks!
Happy Interactive Tools product user since 1999

Re: [Dave] User Accounts - Help, please

By matrix - April 24, 2008

Yep. They surely will be able to kill their slideshows, but I'll admit to getting cute with the CMS.

It'll be great to have an additional level of access to address that. Will look forward to it. In the meantime have added cautions to the Field/Record Name.

Thanks a million for you help...and such a quick response. There's just not enough praise for your high level of support.

Thanks again.
Happy Interactive Tools product user since 1999