Form Generator 403 Forbidden Error

3 posts by 2 authors in: Forums > CMS Builder: Plugins & Add-ons
Last Post: September 12 (RSS)

I am trying to create the code for a form in Form Generator, and I am getting a 403 error message (Forbidden - You don't have permission to access /logbook/admin.php on this server)

Is there anything I can do?

Regards,

Andreas

By daniel - August 30 - edited: August 30

Hi Andreas,

A 403 error is generated by the server, so it could be due to a number of things. Some initial questions to help narrow things down:

Does the same error occur if you try to generate a form for a different section, or using different form generator settings?
Is "/logbook/admin.php" the correct location of your CMSB installation?
What version of CMSB, PHP, and Form Generator are you running?
Does the server have any security tools/programs, such as ModSecurity, suhosin, or other WAF?
Do you have any custom rules in your .htaccess file?

It may also be worthwhile to raise the issue with your server admin - they may be able to point to a more specific cause.

Thanks,

Daniel
Technical Lead
interactivetools.com

By andreasml - September 12

Hi Daniel

Thank you for your help. I communicated with my server company. As you said, it was a server Firewall issue (ModSecurity). They helped me to create an exception (switch off a security rule) and the issue was solved.

Kind regards,

Andreas