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7 posts by 4 authors in: Forums > CMS Builder
Last Post: January 16, 2017

I "MAY" have just figured part of the problem.  After driving myself bonkers for hours off-and-on I decided to take a step backward to the simple and just test sending email from CMSB (from multiple CMSB-powered sites) using the password reset feature with the PHP built-in mail function by default, as a test => my results are as follows:

- non-GoDaddy hosted sites = 100% success in receiving the emails

- GoDaddy shared hosting sites = 100% failure in receiving the emails (and of course CMSB reflects them being processed...but they simply never show up).

So, anyone else come across this? I've always preferred utilizing the php built-in mail function by default...but if that no longer works, is there a fix...or do I switch to the SMTP options?

Any and all help is tremendously appreciated!

Have you tried this?

http://www.interactivetools.com/forum/forum-posts.php?postNum=2239311#post2239311

Cheers,

Tim Forrest
Toledoh Enterprises
www.toledoh.com.au

Yes, Tim ~ that post from Djulia/Greg is actually what prompted me.  The script didn't work on several sites...but it ran (but no email received)...so I tested it on a non-GoDaddy hosted site and it ran AND sent the email.  I went back and tested the "forgot password" feature on multiple GoDaddy hosted sites and received no email...then tested the forgot password function on non-GD hosted sites and got the email every time.

I would be going to support for GoDaddy and asking them... obviously something on their set-up that's broken.  Sorry I can't help more!

Cheers,

Tim Forrest
Toledoh Enterprises
www.toledoh.com.au

Hi there.

I agree with Tim that you'll need to get GoDaddy involved on this one.  

I recommend showing them just the script you saw from the other thread and ask them to trouble shoot that.

The main thing with that script is that it's completely independent of CMS Builder. Once that script works, CMS Builder should as well.

Post back any updates you have from GoDaddy.

Thanks!

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Ross Fairbairn - Consulting
consulting@interactivetools.com

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By gkornbluth - January 16, 2017 - edited: January 16, 2017

Hi,

I vaguely remember that I had a similar issue with Godaddy and it was a blocking issue on one of their email servers. You might want to press this with their tech support. Also look at my reply to your plugin post

BTW: I notice that you don't specify a from address in your email code. many hosts are getting pretty persnickety about that.

Jerry Kornbluth

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