Help, Cannot Login - No _CSRFToken exists error

16 posts by 6 authors in: Forums > CMS Builder
Last Post: January 21, 2015   (RSS)

By theclicklab - January 1, 2015 - edited: January 1, 2015

Cannot login in any browser. I have read through all the other posts on this and have tried the following:

in settings.dat.php tried changing:
'checkReferer' => '0',
'session_save_path' => 'xxxxxx',

in htaccess tried adding:
php_value session.gc_maxlifetime 3600

Php Info:
Version: 5.3
PHP Safe Mode: off
Register Globals: off

Not running Spambot Email Protector either. 

Suggestions?

By theclicklab - January 2, 2015

Thanks Greg, I have tried all those options. I have submitted a support request. Many Thanks

By theclicklab - January 11, 2015

Hi Greg, Just a follow up on this... have tried the following in settings.dat.php:

'checkReferer' => '0',

'session_save_path' => '/directory/path/',
I can see the session files being stored in this directory and they are not being deleted

I get the _CSRFToken immediately on login on all browsers. 

I also have a support ticket in #RDJ-694185

By claire - January 12, 2015

Thanks very much for posting this! I'll update your ticket.

--------------------

Claire Ryan
interactivetools.com

Save time by getting our experts to help with your project.
http://www.interactivetools.com/consulting/

By mizrahi - January 15, 2015

I am also experiencing the same issue. Should I submit a second level support ticket?

By claire - January 15, 2015

Hi there - yes, please do. I'm still troubleshooting this and having another test case would be great.

--------------------

Claire Ryan
interactivetools.com

Save time by getting our experts to help with your project.
http://www.interactivetools.com/consulting/

By mizrahi - January 15, 2015

Done. Thanks.

By theclicklab - January 15, 2015

FYI, Our host also tried to fix this by adding the following to our htaccess file, but error still exists

<IfModule mod_php5.c>
#Session timeout
php_value session.cookie_lifetime 86400
php_value session.gc_maxlifetime 86400
</IfModule>

By mizrahi - January 16, 2015

Any updates on this? I am in a bit of bind with one of my sites. I need to push some updates live today.