Record not found!

6 posts by 2 authors in: Forums > CMS Builder
Last Post: April 21, 2014   (RSS)

By drewh01 - April 17, 2014 - edited: April 17, 2014

When I create a new record it says 'Record Not Found!' 

I can view old records, but cannot create new ones.

This page: http://illuminatefilmfestival.com/films.php

The film listing "E-Motion" is not showing, but other records below and above it work fine.

Now when I create new records, they don't show up.

I also created a page viewer directly from the code generator showing only the links to the detail page:

http://illuminatefilmfestival.com/films-list-page-temp_link.php

Thoughts?

By drewh01 - April 17, 2014

Quick update:  I went into the database and changed the 'num' record to something else and now the record loads.  its a bit concerning though.  I would still love to find a fix.

:-)

By Chris - April 21, 2014

Hi drewh01,

Do you mean inside your CMS Builder interface, you cannot create records?

What was your 'num' record?

Can you fill out a Second Level Support Request and we can take a closer look?

https://www.interactivetools.com/support/email_support_form.php?message=http://www.interactivetools.com/forum/forum-posts.php?Record-not-found-79456

All the best,
Chris

By drewh01 - April 21, 2014

ok, thanks!

Yes, I cannot create any new records....well...I can, but I get a record not found every time.  Once I go into the database and change the 'num' value to a unused lower value the page displays properly.

For instance...

http://illuminatefilmfestival.com/films-list-page-temp_link.php

Record 5 & 6 work, but 7 & 8 do not. Any new records created give me the error.

By Chris - April 21, 2014

Hi drewh01,

I've responded to your support ticket. I think the problem has to do with an extra getRecords() call in your viewer.

All the best,
Chris