Hello, All -
I'm starting to have major issues with one of my regular hosts - UK2.net. The company appear to have adopted a new and rather over-zealous approach to server security with the result that almost every use of CMSB triggers a Modsecurity warning. Today, whilst editing a fairly simply CMSB set-up, the alarms sounded again. The sheilds went up and I was locked out of the site for over 4 hours. The tech-support guys answered:
Hello,
Thank you for your reply. In order to fix the issue you are having we will need more information on what programs and scripts you were running at the time of the block being placed?
Below id a link to the information we have on the rule being tripped, please read it as it will better help you to help us identify the issue: http://atomicorp.com/wiki/index.php/WAF_390149
The link above leads to a page which gives some interesting info. Clearly they believe the use of CMSB is tripping some kind of security rule.
Obviously I do not know what to say in response. All I do know is that these repeated interuptions of service are becomming intolerable. What do I say to allay their concerns?
NB: For the record, no it would not be easy to "change hosts" as I have about 20 sites with this company.
Perchpole