disconnected when membership addon up

10 posts by 2 authors in: Forums > CMS Builder
Last Post: July 30, 2012   (RSS)

By jimmy.g - July 24, 2012

Hi,
I recently bought membership addon and I've a problem when I active the plugin
my problem is I'm getting disconnect every 1 minute so i can't do anything except relog every time for chance I can disable the plugin and my session stop disconnecting

Also when I upload the sample membership page provided on .rar Im getting this error "Security Check - Remove this error from this script before you use it."

Hope you will be able to find what's wrong

Thanks in advance and tell me if you need more precision :)

good bye

Re: [jimmy.g] disconnected when membership addon up

By Jason - July 24, 2012

Hi,

The security check is a point in the code that tells the script to stop. Its to make sure that you have access to that file and that you want to use the example file. You'll find this on all the example files. All you need to do is remove that line of code from the page. You'll see it near the top.

Your first problem sounds like an issue with your server destroying your session files to quickly. One option for getting around this is to set a new session.save_path in General Settings. For more information on how to do this, take a look at this post:
http://www.interactivetools.com/forum/gforum.cgi?post=87843#87843

Give this a try and let us know if you run into any other problems.
---------------------------------------------------
Jason Sauchuk - Project Manager
interactivetools.com

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Re: [Jason] disconnected when membership addon up

By jimmy.g - July 24, 2012

Hi,
So my problem still there I setup another folder for session.save_path like you said but didn't work. I'm not disconnect when the membership plugin is off even with new session.save_path. After I activate the membership my connection is lost every one minute so the problem must be the plugin. I also erase all history and cache from my browser like said on the post you gave me but also didn't work.
The problem is automatic when Im trying to add a new record with upload on it. I can see the Admin login page on it like if it was an iframe.
Hope there's a solution to my problem
bye

Re: [jimmy.g] disconnected when membership addon up

By Jason - July 24, 2012

Hi,

That's pretty unusual. If you could send in a [url http://www.interactivetools.com/support] 2nd Level Support[/url] Request, we can take a look into this for you.

Thanks
---------------------------------------------------
Jason Sauchuk - Project Manager
interactivetools.com

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Re: [Jason] disconnected when membership addon up

By jimmy.g - July 24, 2012

Request sent I'll wait.

Re: [jimmy.g] disconnected when membership addon up

By Jason - July 25, 2012

Hi Jimmy,

I've resolved this issue. First, there was no save_path set up on your server, so I set one up for you within CMS Builder. The problem only seemed to present when you go to the "Fiche vitrine" section that uses a front end page in an iFrame. I changed your website membership configuration to allow for multiple logins. This has taken care of the issue for you.

Hope this helps,
---------------------------------------------------
Jason Sauchuk - Project Manager
interactivetools.com

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Re: [Jason] disconnected when membership addon up

By jimmy.g - July 26, 2012

Hi,
I've made a clean install with just CMSB and the membership plugin
with the default save session and the custom one you created and the problem still there.
So I've 2 question

1. if it server side what should I ask to my hosting administrator to see if there's no conflict (I also notice the problem is automatic when there's an upload on the record I want to create)

2. i've not upload any example page like login, forgot password, edit profil page etc... . I'm wondering if this can be the problem.

so "fiche vitrine" isn't the problem there's a conflict between membership plugin and hosting maybe or membership plugin and upload system. I hope you will take a look

thanks so much by advance I'm borderline crying lol :)

good bye

Re: [jimmy.g] disconnected when membership addon up

By Jason - July 30, 2012

Hi,

We are currently taking a closer look into this and will let you know what we find.

Thanks,
---------------------------------------------------
Jason Sauchuk - Project Manager
interactivetools.com

Hire me! Save time by getting our experts to help with your project.
http://www.interactivetools.com/consulting/

Re: [Jason] disconnected when membership addon up

By jimmy.g - July 30, 2012

Hi my issue is solve thanks to the good team support
My problem: When membership plugin was active I was disconnect each 1 minute and my session was set to get "kill" each 24h.

the solution: Ive Suhosin on my server (installed by my hosting provider) and it was making a conflict I guess so here's the message
"the problem is the suhosin patch (http://www.hardened-php.net/suhosin/index.html) on the server. It was breaking the session because of the php.ini defaults file in the cmsAdmin folder. I renamed the php.ini file and your sessions are good now"

Thanks again to all the support team