Disappearing wysiwyg field

6 posts by 2 authors in: Forums > CMS Builder
Last Post: May 9, 2012   (RSS)

By NigelGordijk - May 9, 2012 - edited: May 9, 2012

Hi, All.

I upgraded CMSB yesterday, and now wysiwyg fields no longer appear (see attached). The screen shot shows Firefox 12, but the problem occurs in Chrome and IE, too.

Any idea why, please? Have I made a mistake when upgrading?

Cheers,
Nigel Gordijk

Common Sense Design: User-focused Web design
Tel: 001 519 342 5348 | Web: www.commonsensedesign.net

Re: [NigelGordijk] Disappearing wysiwyg field

By Dave - May 9, 2012

Hi Nigel,

What version are you running?

Try removing any tinymce cache files from the /data/ folder and reloading the browser.
Dave Edis - Senior Developer
interactivetools.com

Re: [Dave] Disappearing wysiwyg field

By NigelGordijk - May 9, 2012

I downloaded and installed the latest update yesterday, but the version is listed as 2.07 under Admin > General Settings. Have I missed something? The problem is occuring with FF12, IE8 and Chrome.
Nigel Gordijk

Common Sense Design: User-focused Web design
Tel: 001 519 342 5348 | Web: www.commonsensedesign.net

Re: [NigelGordijk] Disappearing wysiwyg field

By Dave - May 9, 2012

Hi Nigel,

If it still says 2.07 try reloading, clearing your cache and reloading, or running through the upgrade process again here: http://www.interactivetools.com/docs/cmsbuilder/upgrade.html

Also make sure you're modifying the right files. It's such a simple mistake but happens all the time (thinking your editing one file or site when in fact your editing another).

Let me know.
Dave Edis - Senior Developer
interactivetools.com

Re: [Dave] Disappearing wysiwyg field

By NigelGordijk - May 9, 2012

Hi, Dave. Thanks for the advice. I did a complete reinstall, at everything is working perfectly now. Thanks for your help.
Nigel Gordijk

Common Sense Design: User-focused Web design
Tel: 001 519 342 5348 | Web: www.commonsensedesign.net