createPdf error

11 posts by 4 authors in: Forums > CMS Builder: Plugins & Add-ons
Last Post: April 28, 2012   (RSS)

By rjbathgate - March 8, 2011

Hi,

Through the CreatePDF plugin tester, I receive the following:

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Failed! Test running PDF conversion program on server

Testing pdf binary with command: /var/www/vhosts/xxxxx/httpdocs/cmsAdmin/plugins/createPDF/wkhtmltopdf/wkhtmltopdf-amd64 -V
Result: 0 bytes returned
Error: No output returned from command! (Exit code: 11)
----

All other tests work ok, but the Visual Output is blank also.

And when trying to run a createPDF_fromOutput, the page just loads blank.

I've installed all the libraries as per readme.txt, and am using v1.02.

Any ideas?!

Thanks very much
Rob

Re: [rjbathgate] createPdf error

By Dave - March 9, 2011

Hi Rob,

I've got your email about this so I'll do some research and get back to you. Thanks!
Dave Edis - Senior Developer
interactivetools.com

Re: [Dave] createPdf error

By Dave - March 16, 2011

Just a follow up on this one. Re-uploading the /cmsAdmin/plugins/createPDF/wkhtmltopdf/ folder fixed it!
Dave Edis - Senior Developer
interactivetools.com

Re: [Dave] createPdf error

By concrete - May 20, 2011

Hi Dave I'm having the same exact issue. I reluploaded the directory but i still have the same issue.

Re: [concrete] createPdf error

By Dave - May 20, 2011

Hi Darrell,

Who is the host? If you want to email me FTP and CMS details I could try and get it going for you.

Note: Email, don't post login details to the forum.

Hope that helps!
Dave Edis - Senior Developer
interactivetools.com

Re: [Dave] createPdf error

By concrete - May 20, 2011

Host is mediatemple.

I just sent over the details via email

Re: [concrete] createPdf error

By Dave - May 23, 2011

Hi Darrell,

I re-uploaded createPDF/wkhtmltopdf/wkhtmltopdf-i386 and set the permissions to 755.

Now we're getting a little further but we're getting some errors.

Do you have root access (ssh/telnet) on this server or is it shared hosting?

We're currently generating PDFs but we need to get some fonts installed. See: admin.php?_pluginName=createPDF&_pluginAction=test

To get the fonts installed we need these commands run on the server (from the createPDF readme):
yum install xorg-x11-fonts-Type1
yum install msttcorefonts

Let me know if you have root access. Otherwise you'll need to email your host and ask them.
Dave Edis - Senior Developer
interactivetools.com

Re: [Dave] createPdf error

By concrete - May 24, 2011

Hey Dave I installed the packages and now it works. Thanks

Re: [Toledoh] createPdf error

By Dave - April 27, 2012

Hi Tim,

I've released an updated Create PDF plugin here:
http://www.interactivetools.com/add-ons/detail.php?Create-PDF-1017

Can you give it a try and see if it helps resolve the problem? If not email me direct and I'll take a look. Thanks!
Dave Edis - Senior Developer
interactivetools.com