browser settings

3 posts by 3 authors in: Forums > CMS Builder
Last Post: November 14, 2011 (RSS)

Archived
Reply
Reply

By vyskocil - November 13, 2011

I have a client who has been using CMS builder for a few years. Shetek.org One of his staff got a new laptop. Now she cannot update.She can log in just fine but changes that she makes are not saved to the database. I Determined that it is not her user credentials. She can log in from other computers and update successfully. Other users that can also update successfully from their own computers are unable to update when they use the new laptop. so it would appear to be a security issue with IE. I am wondering what settings in IE would not allow the update. Thanks Jerry

Re: [vyskocil] browser settings

Archived
Reply
Reply

By gkornbluth - November 13, 2011

Hi Jerry,

I assume that you've upgraded that installation to the latest version of CMSB? You can get the latest version for a donation from http://www.interactivetools.com/upgrade/.

That would be a good place to start even if it doesn't solve your current issue. It will probably solve some other issues that your client hasn't discovered yet.

Caveat: As of v 2.07, when you upgrade, you have the option to use encrypted passwords. If you're using the membership plugin, don't select to encrypt the passwords until you're ready to rework your user password signup, reminder and update forms. The old ones won't work with encrypted passwords.

When you're ready, there's a complete walk through of the modifications necessary in my CMSB Cookbook http://www.thecmsbcookbook.com

*** As with all upgrades, don't forget to back up the latest version of your database and all of the files your current cmsAdmin directory before you begin.

Best,

Jerry Kornbluth

The first CMS Builder reference book is now available on-line!

Take advantage of a free 3 month trial subscription, only for CMSB users, at: http://www.thecmsbcookbook.com/trial.php

Re: [vyskocil] browser settings

Archived
Reply
Reply

By Jason - November 14, 2011

Hi,

Do you know which version of IE the client is running along with their version of CMS Builder? Are they able to use a different browser on the same computer and have it work? Is the client presented with any error messages when they try to save changes?

Let us know and we can look into this further.

Thanks

---------------------------------------------------
Jason Sauchuk - Project Manager
interactivetools.com

Hire me! Save time by getting our experts to help with your project.
http://www.interactivetools.com/consulting/