Sub-Domain posting error

8 posts by 2 authors in: Forums > CMS Builder
Last Post: September 23, 2011   (RSS)

By iqdesign - September 21, 2011

I have a client that wants to add a subdomain (team.granitearch.com). Granitearch.com already has a working CMSBuilder installation. I am just moving certain pages from the main site with working CMSBuilder code to the subdomain. However, when I post the pages and access the new index.php I get a Server 500 error. Thoughts?

Re: [iqdesign] Sub-Domain posting error

By Jason - September 22, 2011

Hi,

That error indicates an internal error on the server. Do you encounter this error on all pages that use CMS Builder? Are you able to create small test files that do work?

For example, if you had a page that only included the viewer_functions, does that page work, or does it create an error?

Let us know and we'll see what we can come up with.

Thanks
---------------------------------------------------
Jason Sauchuk - Project Manager
interactivetools.com

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Re: [Jason] Sub-Domain posting error

By iqdesign - September 22, 2011

No, this does not occur with other CMSBuilder pages on the server and even on the same domain. Please see www.granitearch.com. Most pages on this top level domain site are populated by CMSBuilder. It's the subdomain that is having the problem: team.granitearch.com.

I am happy to send along the FTP info by email. Please advise.

Re: [iqdesign] Sub-Domain posting error

By Jason - September 22, 2011

Hi,

Does this happen with all php pages in the subdomain?
---------------------------------------------------
Jason Sauchuk - Project Manager
interactivetools.com

Hire me! Save time by getting our experts to help with your project.
http://www.interactivetools.com/consulting/

Re: [iqdesign] Sub-Domain posting error

By Jason - September 22, 2011

Hi,

My first guess would be a path issue to the viewer_functions.php library. Can you get a test page that only includes that file to work?
---------------------------------------------------
Jason Sauchuk - Project Manager
interactivetools.com

Hire me! Save time by getting our experts to help with your project.
http://www.interactivetools.com/consulting/

Re: [Jason] Sub-Domain posting error

By iqdesign - September 22, 2011

I added a page:
http://team.granitearch.com/index2.php

with the basic code from the CMSBuilder Code Generator (copy attached)

Same result (500 error)
Attachments:

index2_004.php 3K

Re: [iqdesign] Sub-Domain posting error

By Jason - September 23, 2011

Hi,

If you could fill out a [url http://www.interactivetools.com/support]2nd Level Support Request[/url] we can take a look for you.
---------------------------------------------------
Jason Sauchuk - Project Manager
interactivetools.com

Hire me! Save time by getting our experts to help with your project.
http://www.interactivetools.com/consulting/