Text not saving in text area

6 posts by 3 authors in: Forums > CMS Builder
Last Post: July 22, 2011   (RSS)

By Andre007 - July 6, 2011

Hi can anyone help please. I have a client who is using the CMS system but when she inputs text into wysiwyg it is not saving. IT ONLY HAPPENS ON HER COMPUTER. Works fine on others.

???

Thanks in advance
Edge

Re: [Andre007] Text not saving in text area

By Jason - July 6, 2011

Hi,

What browser is she using? Does it work when she uses different browsers?

Let us know.
Thanks
---------------------------------------------------
Jason Sauchuk - Project Manager
interactivetools.com

Hire me! Save time by getting our experts to help with your project.
http://www.interactivetools.com/consulting/

Re: [Jason] Text not saving in text area

By Andre007 - July 6, 2011

HI Jason,

She is using IE9, and only has that browser loaded up on her computer. It is strange and not a problem I have come across before with the system. As I say, it works fine on other computers. Additionally the title field, uploads fields work fine, its just the wysiwyg field.

Thanks
Edge

Re: [Andre007] Text not saving in text area

By Jason - July 6, 2011

Hi,

I just tested it using IE 9, and it seemed to be working. I'm not sure what's different about her computer. One thing you could try would be to download another browser, like FireFox, and see if that takes care of the issue.

Hope this helps
---------------------------------------------------
Jason Sauchuk - Project Manager
interactivetools.com

Hire me! Save time by getting our experts to help with your project.
http://www.interactivetools.com/consulting/

Re: [Jason] Text not saving in text area

By Andre007 - July 6, 2011

OK thanks Jason.
Edge