WYSIWYG not displaying

11 posts by 6 authors in: Forums > CMS Builder
Last Post: August 24, 2011   (RSS)

By ryanGT - July 19, 2011

Hi, i have used CMSB a number of times, but this is the first time that i have had any problems with the installation.

the WYSIWYG is not showing up, all i get is two hyperlinks one for format and one for font size. (see attachment)

I have been through the FTP and tried to change all the .js files in the tinyMCE folder to 755, but no luck.

Any help would be greatly appreciated.

Many thanks - Ryan
Attachments:

cmsb_001.jpg 37K

Re: [ryanGT] WYSIWYG not displaying

By Damon - July 19, 2011

Hi Ryan,

Try re-uploading all the /3rdParty/tiny_mce/* folders and files.

Next, check in the /data/ folder for a tiny_mce_cache file with lots of characters following the name. Delete that. Another cache file will be created but possibly the broken settings were being cached.

If you are still having issues, send in a Support Request and we can look into it and get it working:
https://www.interactivetools.com/support/email_support_form.php?priority=free
Cheers,
Damon Edis - interactivetools.com

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Re: [kkegans] WYSIWYG not displaying

By Damon - July 19, 2011

Hi Kurt,

I will reply to you in the other thread.

Deleting the cache file is an additional thing you can try.
Cheers,
Damon Edis - interactivetools.com

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Re: [Damon] WYSIWYG not displaying

By ryanGT - July 20, 2011

Hi Damon,

Thanks for all your suggestions, but nothing has fixed the problem, i have filled in a support request.

Thanks anyway - Ryan

Re: [ryanGT] WYSIWYG not displaying

By Jason - July 20, 2011

Hi Ryan,

I took a look at your installation. Are you currently using a temporary domain? I know there are sometimes issues when using temporary domains as the iframe cannot properly load the wysiwyg editor. The reason for this is that your server is using BASE_URL set to system-bin. This is why CMS Builder can't find the wysiwyg files correctly. One option would be to see if you can set a value for BASE_URL through your host.

If this is holding up development another option would be to temporarily use text boxes instead of wysiwyg fields. Then, when you're using a full domain, you can change them back to wysiwyg fields and it should be working.

Hope this helps.

Thanks,
Jason
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interactivetools.com

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Re: [Jason] WYSIWYG not displaying

By ryanGT - July 21, 2011

Hi Jason,

i dont think that it is a domain thing. i have pointed the full domain (gtserver.co.uk) into the development folder, but the WYSIWYG still isn't displaying.

I have submitted a support request with the hosts, to see if i can configure the BASE_URL. I will let you know what they say.

Many thanks - Ryan

Re: [Jason] WYSIWYG not displaying

By ryanGT - July 25, 2011

Hi Jason,

i have been looking on the tinyMCE support forums and have found something that could help, im just not too sure where i could integrate the change into the CMSB code.

The code that i think i need to integrate into CMSB is:

var tinyMCEPreInit = {base : 'path_to_tinymce_files'};

If you could tell me where i could include this then i can play around with the base variable until i can get it to work correctly.

Really do need to get this sorted out, as it is for a client with quite a tight deadline.

Thanks once again - Ryan

Re: [ryanGT] WYSIWYG not displaying

By ross - July 25, 2011

Hi Ryan

Thanks for looking onto that on the Tiny MCE forums :). I'd say your best bet with the code is going to be in /lib/wysiwyg.php

I am not exactly sure where but you can try it out in a few places to see how it goes.

Let me know how you make out. Thanks!
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Re: [ross] WYSIWYG not displaying

By ryanGT - July 26, 2011

Hi Ross,

I fixed it!! - Managed to find the code hidden away in the tiny_mce_gzip.php file around about on line 230.

I changed it to the following to match the file structure on the server.

// Set base URL for where tinymce is loaded from
$buffer = "var tinyMCEPreInit = {base : '/cmsAdmin/3rdParty/tiny_mce/'};";

Hope this will help other people if they are having similar troubles.

Thanks for all your help guys & gals @ interactive tools.

Many thanks - Ryan