Help with resolving db error message

3 posts by 2 authors in: Forums > CMS Builder
Last Post: May 25, 2011   (RSS)

By zip222 - May 24, 2011

it seems that the hosting company for one of our sites made some change that is causing the error below. any thoughts on how to resolve this?


The database error given was:
mysqlnd cannot connect to MySQL 4.1+ using the old insecure authentication. Please use an administration tool to reset your password with the command SET PASSWORD = PASSWORD('your_existing_password'). This will store a new, and more secure, hash value in mysql.user. If this user is used in other scripts executed by PHP 5.2 or earlier you might need to remove the old-passwords flag from your my.cnf file

Re: [robin] Help with resolving db error message

By zip222 - May 25, 2011

My client, the owner of the site, just called the hosting company and they undid whatever change they made. Thanks.