Create PDF tests OK, but throws an error on real page

By MisterJim - October 8, 2010

I installed Create PDF on a shared server tonight. All the tests work just fine. I create, display, and download PDFs just fine.

However, when I try to use it on a real website page, I get the following error:

..... plugins/createPDF/wkhtmltopdf/wkhtmltopdf-i386: symbol lookup error: .... plugins/createPDF/wkhtmltopdf/wkhtmltopdf-i386: undefined symbol: FcFreeTypeQueryFace

Any idea what might be causing that? Like I said, the tests from the plugins screen work just fine.

Jim
WebCamp One, LLC



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Re: [Mr Jim] Create PDF tests OK, but throws an error on real page

By Dave - October 8, 2010

Hi Jim,

I'm not sure, but I'd be happy to take a look for you. Could you email the CMS/FTP login details and the url of the page in question to dave@interactivetools.com? Note: Email, don't post login details to the forum. Thanks!
Dave Edis - Senior Developer
interactivetools.com

Re: [Mr Jim] Create PDF tests OK, but throws an error on real page

By Dave - October 25, 2010

Hi Jim,

Can you post or email an example url of an HTML pages that crashes? I can't reproduce it locally. You can email me at dave@interactivetools.com.

Thanks!
Dave Edis - Senior Developer
interactivetools.com

Re: [Dave] Create PDF tests OK, but throws an error on real page

By Toledoh - April 28, 2012

Hi Dave,

I'm getting the same error. I expect it's something to do with the different fonts... how can I install them?

PDF Version
http://murraysbrewingco.com.au/manly/manlyOnTap3Print.php

HTML Version
http://murraysbrewingco.com.au/manly/manlyOnTap3.php
Cheers,

Tim (toledoh.com.au)

Re: [Toledoh] Create PDF tests OK, but throws an error on real page

By Dave - April 28, 2012

Do you have root or shell access on the server? If you email me I can try and give you a hand with that.
Dave Edis - Senior Developer
interactivetools.com