Error Code?

4 posts by 3 authors in: Forums > CMS Builder
Last Post: March 17, 2010   (RSS)

By sykomac - March 17, 2010

It's probably something in my upgrade but....

I upgraded an account to CMSB 2.03 now I have a user who can log on but cannot drag items in the order she wants (she used to be able to).

Also, when I go into the User Accounts to check on her account, if I hit save or cancel all I get is a dialog box that has my website address and a number below it. I'm guessing the number is the user number of the account I was editing. Once I click out of that dialog box the save and cancel buttons do not work and I have to click on a different menu in order to get out of editing that user.

Any ideas as to what I can check?

Thanks,
Paul

Re: [sykomac] Error Code?

By Donna - March 17, 2010

Hi Paul!

Yup, try emptying your cache -- some browsers will save old files and cause weird errors.

If emptying your cache doesn't work, try filling in a support request here:

https://www.interactivetools.com/support/email_support_form.php
Donna

--
support@interactivetools.com

Re: [Donna] Error Code?

By sykomac - March 17, 2010

Thanks guys.

That must have been the problem. When I tried on my computer at home there were no problems. I'll have to empty the cache on the computers at work that are having problems.

Thanks again,
Paul