Menus Missing in User Accounts

5 posts by 3 authors in: Forums > CMS Builder
Last Post: February 3, 2010   (RSS)

By InHouse - January 29, 2010

Odd one.

In one installation of CMSB 2.01 the main Admin user (me) is able to see newly added Menu Groups with "Indented" menus below each.

The primary data entry account with Editor level access throughout does not see the Menu Groups or the indented menu items. When I log in using that account I can't see them either so it's probably not a caching issue. Very odd.

Any ideas?


Re: [InHouse] Menus Missing in User Accounts

By Dave - February 1, 2010

Hi Jayme,

Not sure. Can you send CMS & FTP details to me at and I'll have a look?

Note: Email, don't post login details to the forum.

Dave Edis - Senior Developer

Re: [InHouse] Menus Missing in User Accounts

By gkornbluth - February 1, 2010 - edited: February 2, 2010

Hi Jayme,

Probably not a help, but I've had a few upgrades where the admin acted funny until I re-uploaded the updated files. Then everything was fine. Those ftp gremlins might be at it again.

Just thought it was worth a mention.


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Re: [Dave] Menus Missing in User Accounts

By Dave - February 3, 2010

Just a follow up on this for anyone with a similar issue. The fix was to check the access checkbox for the menu groups.

Menu groups are treated the same as menu sections and you need to assign access to them for the user to see them.

Hope that helps!
Dave Edis - Senior Developer