Installation Issue

11 posts by 6 authors in: Forums > CMS Builder
Last Post: November 11, 2009   (RSS)

Re: [sidcam] Installation Issue

By MikeB - March 24, 2008

Hi,

Thanks for posting!

I just wanted to send you a quick update to let you know that I've got your email here as well. We're going to have a look into this for you and should be able to send a reply out for you tomorrow.

In the meantime if you have any updates, or any other questions, just let me know!
Cheers,
Mike Briggs - Product Specialist
support@interactivetools.com

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Re: [sidcam] Installation Issue

By Dave - March 25, 2008 - edited: November 11, 2009

Hi sidcam,

Thanks for reporting that. Try opening /lib/init.php and disabling Add the characters in red (or just erase the code). Make sure to download a backup copy of that file first.


*** UPDATED: See instructions at the bottom of this thread!



And the program should install and work fine. We plan on adding features in future that nay require network connections. Do you mind me asking who you host with? I'm curious how many hosts lock this down.

Hope that helps, let me know if you need anything else.
Dave Edis - Senior Developer
interactivetools.com

Re: [Dave] Installation Issue

By chassa2556 - December 5, 2008

Hi Dave

I've tried this and now its just coming up with a blank page and ideas?

Re: [chassa2556] Installation Issue

By Dave - December 5, 2008

Hi Charles,

This is a pretty old error. If you're getting it on a new install send me CMS and FTP details and I can have a look and sort it out for you. Email dave@interactivetools.com (don't post login details to the forum).

Hope that helps!
Dave Edis - Senior Developer
interactivetools.com

Re: [chassa2556] Installation Issue

By jtedescojam - November 7, 2009

I'm having this same issue now... I know it's like a year later.. this must be a server issue. Just in case you have any ideas... I am waiting for my hosting provider to get back to me... here's the error...

Error: PHP fsockopen() and/or network connectivity disabled!
Test connection to www.google.com return error #110 - Connection timed out

Please ask your server administrator to enable network connectivity for PHP.
John Tedesco

Creative Director



JAM Graphics

Re: [jtedescojam] Installation Issue

By Donna - November 9, 2009

Hi there!

Yep, that's a server issue -- pretty much exactly what the error message says, PHP isn't able to connect elsewhere.

Your host should be able to fix that up for you. :)
Donna

--
support@interactivetools.com

Re: [jtedescojam] Installation Issue

By Dave - November 9, 2009

Did you try connecting out the code as mentioned in this post: http://www.interactivetools.com/forum/gforum.cgi?post=60910#60910
Dave Edis - Senior Developer
interactivetools.com

Re: [jtedescojam] Installation Issue

By Dave - November 9, 2009

Actually, looks like we've updated that code. In cmsAdmin/lib/init.php search for this:

displaySocketErrors();

And add // in front:

// displaySocketErrors();

Note that the wysiwyg spellcheck won't work if your server is firewalled and can't connect to internet servers. This is because it uses the spellcheck API service on google.com.
Dave Edis - Senior Developer
interactivetools.com

Re: [Dave] Installation Issue

By jtedescojam - November 9, 2009

The hosting provider fixed the issue. I tried altering the ini file per the above direction from last year, but the code you say to change is not on the current ini file.
John Tedesco

Creative Director



JAM Graphics