Unable to activate plugins

4 posts by 2 authors in: Forums > CMS Builder: Plugins & Add-ons
Last Post: June 10, 2010   (RSS)

By aev - June 10, 2010 - edited: June 10, 2010

Hi,

I am unable to activate plugins for the site I'm currently working on. I have used plugins for other sites without problems.

I am gettings this error:
"The page isn't redirecting properly"
(see attaced screenshot)



-aev-
Attachments:

error_003.gif 16K

Re: [aev] Unable to activate plugins

By Jason - June 10, 2010

Hi,

If you could email me your CMS Builder login details and FTP information, I can take a closer look.

Please email them to jason@interactivetools.com, don't post this information to the forum.

Thanks.
---------------------------------------------------
Jason Sauchuk - Project Manager
interactivetools.com

Hire me! Save time by getting our experts to help with your project.
http://www.interactivetools.com/consulting/

Re: [aev] Unable to activate plugins

By Jason - June 10, 2010

Hi,

I've gone in and fixed the issue. What was happening was the redirects used for SEO in your .htaccess file were creating infinite loops. I added this code to the top of your .htaccess file and this seems to have taken care of the issue:

RewriteCond %{ENV:REDIRECT_STATUS} 200
RewriteRule .* - [L]

Let me know if you run into any other issues.
---------------------------------------------------
Jason Sauchuk - Project Manager
interactivetools.com

Hire me! Save time by getting our experts to help with your project.
http://www.interactivetools.com/consulting/

Re: [Jason] Unable to activate plugins

By aev - June 10, 2010

Thanks! Fantastic support from you guys!

Can you explain briefly what your fix does?

-aev-