Issue with connecting to database at install

2 posts by 2 authors in: Forums > CMS Builder
Last Post: July 6, 2016   (RSS)

By mattbcd - July 4, 2016

Hi

I've been trying to install an upgrade of CMSB (v3.03) and followed all the installation instructions as I have done many times in the past. (satisfied customer!!)

But this time I keep getting this error message:   MySQL Error: Access denied for user 'glands'@'192.168.%' to database 'smp02622_wrcicorguk'

As far as I can tell, I have the correct permissions, passwords etc, but still no luck. Any idea what's going on?

Thanks

Matt Harpham.

By Daryl - July 6, 2016

Hi Matt,

Is the MySQL Error occurs after or during your installation process?

Have you check if the MySQL username/password in /cmsb/data/settings.dat.php or /cmsb/data/settings.YOURDOMAIN.php is correct?

It could be that the access details are getting pulled from a setting file that has incorrect MySQL access.

Please let me know.

Thanks,

Daryl Maximo
PHP Programmer - interactivetools.com