Error report email sent every hour

2 posts by 2 authors in: Forums > CMS Builder
Last Post: December 4   (RSS)

By hiroko - December 3

Hi,

I am receiving error report email from my CMSB every hour.

One or more php errors have been reported on: www.tokyoartantiques.com

Check the error log for complete list and more details:
https://www.tokyoartantiques.com/cmsAdmin/admin.php?menu=_error_log

Latest errors:

*Note: Email notifications of new errors are only sent once an hour.

Sometimes there is an error, but most of the time there are no errors logged and I can't find out why the email were sent.

My other CMSBs does not send error report email every hour unless errors are actually logged.

I thought maybe it has something to do with Newsletter Builder plugin?

Does anyone know?

I am using v3.58.

Thank you,

Hiroko

By Dave - December 4

Hi Hiroko, 

For the short-term you can disable email error alerts under: Admin > Security > Email PHP Errors
/cmsb/admin.php?menu=admin&action=security

However, what's likely happening is that an error is occurring but the script is halting before it gets completely logged.  The email alert code sees that there was been a change in the latest error though, and it sends an email.  

The first thing I'd try is upgrading to the latest version or beta as we've updated some of this code since your version.  If it still occurs after that feel free to fill out a second level support ticket and I can take a look for you and make sure it works on your server as needed.

Thanks!

Dave Edis - Senior Developer
interactivetools.com