Downtime issue troubleshooting

2 posts by 2 authors in: Forums > CMS Builder
Last Post: May 18, 2018   (RSS)

By zip222 - May 17, 2018

A site I've been building has been showing me the "trouble connecting to the database" error page on a fairly regular basis. I have also been running an uptime monitor on the site, pinging once per minute, and am finding the site frequently down. Though these downtimes are only momentary and go away with a simple refresh. I was convinced that this is a hosting issue, but my client thinks otherwise and wants me to try "changing the database scheme name". I'm not clear what he is suggesting. can anyone provide some guidance here?

By leo - May 18, 2018

Hi,

I think you are right, changing the schema name shouldn't affect anything in this case. But if your client wants to change the schema name they will have to delete the "isInstalled.php" under \data\ folder and re-install cmsb with a different table prefix.

Leo - PHP Programmer (in training)
interactivetools.com