Hi Greg,
The download mail plugin just downloads everything it finds in the account (then archives or deletes the mails on the server after success).
Some ideas:
-Maybe you just needed to run it again? It might have hit the download limit.
-If the thread was really long I wonder if it might have overwhelmed the database field character limit. (The field type can be updated in the section editor)
-There may have been some broken html in that message that might cause the message to not show properly (but should still show in the raw html).
Hope that helps. Please let me know any other questions. Thanks,
Robin
Robin
Programmer
interactivetools.com