7 posts by 2 authors in: Forums > CMS Builder: Plugins & Add-onsLast Post: September 27, 2019 (RSS)
By csdesign - September 26, 2019
Hello, I have a user (via website membership) that has reached a max 100 entries on a Reports page. Where do I change that? Can someone point me in the right direction?
Thanks! Tina
By Dave - September 26, 2019
Hi Tina,
Can you provide some more details instructions on how to recreate this issue? What is showing the max entries message?
Thanks!
Oops. Just found it. Should have included it in the first post. A user is trying to add more than 100 reports under their account. The error is: "You are only allowed to have '100' records in this section (User Account Limit). "
Ok, thanks!
Have a look under: User Accounts > [Select User] > Modify > Section Access > Max Records
Let me know if that works for you.
Cheers!
Hi Dave,
I think since the site is using the Website Membership plugin this doesn't seem to be the location? It's been forever since I've worked on this site so I'm a little confused myself. I did go to the user who has already entered 100 reports to date and this is how it's set now (see attachment)
Thanks, Tina
Screen Shot 2019-09-26 at 5.47.46 PM.png 46K
By Dave - September 27, 2019
Hmm, is there custom programming on the site? Perhaps the limit is imposed somewhere else.
Can you fill out the 2nd level support form here: https://www.interactivetools.com/support/request/
Just let us know steps to reproduce the issue and link to this post and we'll see what's going on.
By csdesign - September 27, 2019
done. thank you!