3 posts by 2 authors in: Forums > CMS Builder: Plugins & Add-onsLast Post: September 10, 2015 (RSS)
By esupport - September 7, 2015
Hi,
Got Background Task email error notice:
The following Background Task did not complete successfully: Date/Time : 2015-09-08 14:30:06 Activity : Newsletter Mailer Summary : Returned errors Completed : 0 Function : nlb_mailer Output : Adding messages to the queue for scheduled sent newsletter message #23 Sending queued 'Background Send' emails, (7 queued, sending max 500 per batch) Sending message to xxxxxxxxxxx No messages were sent, check mail server settings! Email delivery failed for:Â xxxxxxxxxxx Runtime : 0.98 seconds Please check the Background Tasks logs here and check for additional errors:http://www.xxxxxxxxxxx.com/cmsAdmin/admin.php?menu=_cron_log You can review the Background Tasks status & settings here: http://www.xxxxxxxxxxx.com/cmsAdmin/admin.php?menu=admin&action=general#background-tasks *Please note, incomplete background task alerts are only sent once an hour.
The following Background Task did not complete successfully:
Date/Time
:
2015-09-08 14:30:06
Activity
Newsletter Mailer
Summary
Returned errors
Completed
0
Function
nlb_mailer
Output
Adding messages to the queue for scheduled sent newsletter message #23 Sending queued 'Background Send' emails, (7 queued, sending max 500 per batch) Sending message to xxxxxxxxxxx No messages were sent, check mail server settings! Email delivery failed for:Â xxxxxxxxxxx
Runtime
0.98 seconds
Please check the Background Tasks logs here and check for additional errors:http://www.xxxxxxxxxxx.com/cmsAdmin/admin.php?menu=_cron_log
You can review the Background Tasks status & settings here: http://www.xxxxxxxxxxx.com/cmsAdmin/admin.php?menu=admin&action=general#background-tasks
*Please note, incomplete background task alerts are only sent once an hour.
How to fix the error?
Thanks!
By gregThomas - September 9, 2015
Hi JH,
This is probably happening because a particular record doesn't have a valid email address, so the script is timing out trying to send the message to that user.Â
Please could you send in a second level support request so I can look at this issue in more detail? You can find the form here:
https://www.interactivetools.com/support/email_support_form.php
Cheers,
Greg
By esupport - September 10, 2015
Hi Greg
After changing the email.
It issue has been solved.