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browser settings

 
 


vyskocil
User

Nov 13, 2011, 5:24 AM

Post #1 of 3 (487 views)
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browser settings Can't Post
I have a client who has been using CMS builder for a few years. Shetek.org One of his staff got a new laptop. Now she cannot update.She can log in just fine but changes that she makes are not saved to the database. I Determined that it is not her user credentials. She can log in from other computers and update successfully. Other users that can also update successfully from their own computers are unable to update when they use the new laptop. so it would appear to be a security issue with IE. I am wondering what settings in IE would not allow the update. Thanks Jerry


gkornbluth
Veteran

Nov 13, 2011, 2:22 PM

Post #2 of 3 (444 views)
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Re: [vyskocil] browser settings [In reply to] Can't Post
Hi Jerry,

I assume that you've upgraded that installation to the latest version of CMSB? You can get the latest version for a donation from http://www.interactivetools.com/upgrade/.

That would be a good place to start even if it doesn't solve your current issue. It will probably solve some other issues that your client hasn't discovered yet.

Caveat: As of v 2.07, when you upgrade, you have the option to use encrypted passwords. If you're using the membership plugin, don't select to encrypt the passwords until you're ready to rework your user password signup, reminder and update forms. The old ones won't work with encrypted passwords.

When you're ready, there's a complete walk through of the modifications necessary in my CMSB Cookbook http://www.thecmsbcookbook.com

*** As with all upgrades, don't forget to back up the latest version of your database and all of the files your current cmsAdmin directory before you begin.

Best,

Jerry Kornbluth
The first CMS Builder reference book is now available on-line!
http://www.thecmsbcookbook.com


Jason
Staff / Moderator


Nov 13, 2011, 9:10 PM

Post #3 of 3 (348 views)
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Re: [vyskocil] browser settings [In reply to] Can't Post
Hi,

Do you know which version of IE the client is running along with their version of CMS Builder? Are they able to use a different browser on the same computer and have it work? Is the client presented with any error messages when they try to save changes?

Let us know and we can look into this further.

Thanks
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interactivetools.com

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