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Issue 016 - Feb 12, 2003


  1. Support extended to 7 days a week.
  2. Software updates.
  3. News from the Forum.

Support extended to 7 days a week.

In order to better serve our customers, we've decided to extend our days of support to seven days a week. That's right, we now have support people here in the office every day.

Here are our new, official support hours.

9:00am - 5:00pm Pacific Standard Time. Monday - Sunday (a.k.a. every single day, 7 days a week, weekdays and weekends).

If you need help or more information with any of our products, we have lots of options:

    • If it's technical, you can fill out a support request form.
    • You can also chat to one of our representatives online. Just visit our website and click the "Live Help" button which is in the top right-hand corner of almost every page on the site.
    • Send us an email at support@interactivetools.com.
    • Call us by telephone at 800-752-0455 (604-689-4447 outside of Canada and the US)

Software updates.

More software updates. As always, updates are totally free, so go ahead and download the latest upgrades at your leisure.

JOB MANAGER - version 1.05 (February 3, 2003)

      • New WYSIWYG editor! (requires IE5.5+ on Windows)
      • added new fields: Salary, Company, Status, Email, Website, Close_Date
      • program interface templates can be customized
      • footerbar message can be customized
      • logoff URL can be customized
      • added ability to disable meta generator tags and timestamp

NEWS MANAGER - version 1.101 (January 23, 2003)

      • bug fix to interface template that was causing extra
        tags to be inserted

PAGE PUBLISHER - version 1.211 (January 23, 2003)

    • bug fix to interface template that was causing extra
      tags to be inserted

News from the Forum.

General: How can we make our template designer list better?
One service on our website is a list of designers experienced working with interactivetools.com software. We're looking for ways to improve the list, to make it really easy for you to find a designer for your project. What would you like to see?

General: Designer needed to integrate Article Manager into existing web site
What started as a search for a website designer became an in-depth discussion of what's involved in seeking an outside designer to customize interactivetools.com software for a website. One of the best and most thoughtful threads on our entire forum. Take some time to read this one. :-)

Article Manager: Changing colours of Category navigation
You know that right-hand menu that comes with the default Article Manager templates? Ever wondered how you can modify its design? Here's how.

Article Manager: Rate this article add-on
This user-developed add-on lets visitors to your website rate the quality of articles on your website. Thanks to Lionel for the development. Try it out and let him know any feedback you have.

And here's another for posting comments on an article.

Finally, here's a PHP counter that lets you see which are the popular articles on your website.

Realty Manager: Dual Agent Listing
Do you have two agents responsible for a single property in Realty Manager? Here's a way that you can connect both of their names so people can contact either one for more information.

htmlArea: New add-ons developed
The community response to htmlArea has been impressive. Several developers have stepped up to extend the functionality into several new areas, including: find, find & replace, pop-ups for inserting form elements, and advanced table functions. Do you have something to add for the community? Post it to this thread.

htmlArea: image uploads
If you want people to upload images to your webserver using htmlArea, here's a solution developed by dsearles. You do need to be running PHP on your site for this to work.


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