Blank Page after save

5 posts by 3 authors in: Forums > CMS Builder
Last Post: May 17, 2020   (RSS)

By petrogus - May 14, 2020

Hello to anyone

I face a very strange issue with CMS Builder. When I edit an article and click save appear the following messageĀ 

"This page is asking you to confirm that you want to leave - data you have entered may not be saved"

with two option "Leave or Stay" . In case click to leave all data saved correct but this redirect to white page, where at the top left appear the record num of article

For example I am editing page like /admin.php?menu=about after editing redirect to /admin.php?

I tried to deactivate all plugins I am using but nothing change.

Of course I need to go back and forward to finish my work. Have anyone idea why this happens? Thank you in advance

Operating System Linux 3.10.0-1062.18.1.el7.x86_64 (release)
Web Server Apache
PHP Version PHP v7.3.17 (phpinfo)

PetroGus

By gregThomas - May 14, 2020

Hey petrogus,

I've not come across that issue before, it would be great if I could have a look at the site affected so I can work out the source of the issue.

Please could you send an email to support@interactivetools.com and include the URL and login credentials for the sites CMS, as well as the FTP credentials?

Thanks!

Greg Thomas







PHP Programmer - interactivetools.com

By petrogus - May 17, 2020

Thanks Greg,

Now all work perfect as always!

PetroGus

By Damon - May 17, 2020

Thanks for the update. Glad to hear the blank page issue is now resolved.

For anyone else following this post, a CSS and JS files in CMS Builder were returning a 404 error. After the host fixed that, everything displayed again.

Cheers,
Damon Edis - interactivetools.com

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