7 posts by 2 authors in: Forums > CMS Builder: Plugins & Add-ons
Last Post: September 27   (RSS)

Hi Tina, 

Can you provide some more details instructions on how to recreate this issue?  What is showing the max entries message? 

Thanks!

Dave Edis - Senior Developer
interactivetools.com

Oops. Just found it. Should have included it in the first post. 

A user is trying to add more than 100 reports under their account. The error is: "You are only allowed to have '100' records in this section (User Account Limit). "

Ok, thanks!

Have a look under: User Accounts > [Select User] > Modify > Section Access > Max Records

Let me know if that works for you.

Cheers!

Dave Edis - Senior Developer
interactivetools.com

Hi Dave, 

I think since the site is using the Website Membership plugin this doesn't seem to be the location? It's been forever since I've worked on this site so I'm a little confused myself.  I did go to the user who has already entered 100 reports to date and this is how it's set now (see attachment) 

Thanks, Tina

Hi Tina, 

Hmm, is there custom programming on the site?  Perhaps the limit is imposed somewhere else.  

Can you fill out the 2nd level support form here: https://www.interactivetools.com/support/request/

Just let us know steps to reproduce the issue and link to this post and we'll see what's going on.

Thanks!

Dave Edis - Senior Developer
interactivetools.com

done. thank you!