Permission Error

4 posts by 2 authors in: Forums > CMS Builder
Last Post: July 28, 2017   (RSS)

By dccreatives - June 20, 2017

: Couldn't start session! 'session_start(): ps_files_cleanup_dir: opendir(/var/cpanel/php/sessions/ea-php54) failed: Permission denied (13)'!

After uploading media, I keep getting this error. It uploads, the file, but the message is there.

It happens intermittently, or when uploading several files at a time.

By dccreatives - July 26, 2017

I keep getting this error all over the site: 

Couldn't start session! 'session_start(): ps_files_cleanup_dir: opendir(/var/cpanel/php/sessions/ea-php54) failed: Permission denied (13)'!

I sent the previous answer to host and they claim they fixed the issue.

In addition, we are getting errors, uploading an 8mb file and the error message is that it is exceeding the max upload file. We have updated the max upload to 64MB, so something is wrong.

Attachments:

max-upload.gif 61K

By Dave - July 28, 2017

Hi dccreatives, 

Those sound like hosting issues.  What hosting company and plan is it?  Sometimes the <$20 plans have pretty bad service.  Is it the client's hosting company or yours? 

Dave Edis - Senior Developer
interactivetools.com