Password Reset Email Issue

By Dave - October 19, 2016

Hey Jerry, 

That's interesting.  It's probably a anti-virus/malware/firewall program they have on the server that's acting up.  

Can you email me all the details to dave@interactivetools.com and I can take a look?  Note: Don't post login details to the forum.

Thanks!

Dave Edis - Senior Developer
interactivetools.com

By gkornbluth - October 19, 2016

I will Dave, and thanks for looking at this.

It's not a critical issue, just annoying that we can't find the cause.

Jerry Kornbluth

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Take advantage of a free 3 month trial subscription, only for CMSB users, at: http://www.thecmsbcookbook.com/trial.php

By Dave - October 24, 2016

Hi Jerry, 

We were able to confirm it's related to the mail server.  When we add something that looks like an IP address (1.2.3.4) to the message content the message is not delivered.

I emailed you a simple script that reproduces and demonstrates the problem and instructions to forward to your host so they can reproduce and resolve the issue.

Hope that helps!

Dave Edis - Senior Developer
interactivetools.com

By gkornbluth - October 25, 2016 - edited: October 25, 2016

Thanks for your help, Dave,

I've passed it on and hope they can find a solution.

Jerry Kornbluth

The first CMS Builder reference book is now available on-line!







Take advantage of a free 3 month trial subscription, only for CMSB users, at: http://www.thecmsbcookbook.com/trial.php