UPLOAD CHANGES IMAGE ORIENTATION

7 posts by 4 authors in: Forums > CMS Builder
Last Post: May 23, 2016   (RSS)

By csdesign - March 1, 2016

Hello, 

It appears I have run into the same problem as in this post: 

http://www.interactivetools.com/forum/forum-posts.php?postNum=2216748#post2216748

Here's one that's live on the site right now that's turned automatically: 

DETAIL PAGE - 1st and 3rd images
http://www.codyhorsesale.com/horses-for-sale-auctions-cody-wyoming-detail.php?SE-Blue-Eyed-Diamond-57

MAIN LIST - LAST ON page 1
http://www.codyhorsesale.com/horses-for-sale-auctions-cody-wyoming.php

I've also attached the screenshot of the image upload area for the horse above (Picture 3.png). I saved the images to desktop from the page and they maintained the incorrect orientation so I created a test listing of my own:  I pulled for a few different resources (my own camera and images sent to me by email) and I got mixed results. The vertical image from my camera is in the wrong orientation but the two that were emailed to me came in correctly. 

My Test Listing Detail Page:  LAST ON page 2
http://www.codyhorsesale.com/horses-for-sale-auctions-cody-wyoming-detail.php?Z-sample-listing-65

I've attached the screenshot of the image upload area which show them exactly how the appear on the page (Picture 13.png)

They all show in the Image Upload "image preview" as being vertical (Picture 16.png) but yet upload as a horizontal in the cms software and upload to the server as a horizontal.  (with the exception of the one that had been edited before being emailed to me which is displaying as a vertical)

And... for good measure. I've also uploaded the vertical images via ftp to a test folder without opening them in photoshop or any other program:

http://www.codyhorsesale.com/images/test/IMG_7217.JPG  (completely unedited - directly from camera)
http://www.codyhorsesale.com/images/test/2013-08-01 001.JPG  (emailed)
http://www.codyhorsesale.com/images/test/IMG_6286.JPG  (completely unedited - directly from camera)

I'm assuming that clients can depend on the image preview to replicated on the page and not have to go to a another step or rotating the photo in some sort of imaging software - that most probably will not be familiar with. 

Your help would be greatly appreciated. 

Thanks! Tina

By csdesign - April 7, 2016

Will do! thanks so much for the reply!! 

By pixelMIGHT(Josh) - May 23, 2016

Hello. I am having the same problem with images. The culprit in this case is a Samsung S5. 

I did at one time have Interactive Tools create a plugin that added a Rotate button to the upload preview, but with Version 3 it doesn't work. Here are the errors: 

E_WARNING: include(): Failed opening 'lib/menus/default/uploadModify.php' for inclusion (include_path='/data/23/2/0/101/2652264/user/2911153/htdocs/BESnet/cms:/data/23/2/0/101/2652264/user/2911153/htdocs/BESnet/cms/3rdParty:.:/usr/share/php:/usr/services/vux/lib/php')

E_WARNING: include(lib/menus/default/uploadModify.php): failed to open stream: No such file or directory

E_WARNING: include(lib/menus/default/uploadModify.php): failed to open stream: No such file or directory

E_WARNING: require_once(lib/menus/default/uploadForm_functions.php): failed to open stream: No such file or directory

(Of course www.domain.com contains the actual domain.)

I saw in the documentation "To fix replace START_TIME with $_SERVER['REQUEST_TIME_FLOAT']" but I cannot find this line in any files.

Is there something in the custom plugin files I should change?

I can upload them here or send them to you if helpful. 

Thank you

By pixelMIGHT(Josh) - May 23, 2016

Also, I what Tina suggested above but I do get the Out of Memory warning. If that can be adjusted and images upload correctly, that is fine too. 

Either solution is fine with me, but preferably it would upload correctly to start. 

Thanks

By Damon - May 23, 2016

Josh,

Can you reply to the consulting email ticket from when you had the custom Rotate image plugin written?

Then we can review the code and get back to you with details.

Thanks!

Cheers,
Damon Edis - interactivetools.com

Hire me! Save time by getting our experts to help with your project.
http://www.interactivetools.com/consulting/

By pixelMIGHT(Josh) - May 23, 2016

Thanks, Damon. 

I've replied to the original email.

Josh