Content disappears when saving
4 posts by 3 authors in: Forums > CMS Builder
Last Post: January 28, 2016 (RSS)
Hi, I have a problem, when my client saves an article the content disappears but it says the record has been saved. The url is: http://www.babingtonhouse.com/senior-school/curriculum.php.
By Damon - January 27, 2016
Hi,
When I go to this page here,
http://www.babingtonhouse.com/senior-school/curriculum.php.
I get redirected to here:
http://www.babingtonhouse.com/index.php
When the client saves an article, does the content disappear in CMS Builder and/or the frontend?
Does this happen with multi-section editors, single section editors or both?
Any additional details that you can provide will help us determine what the issue may be.
Thanks!
Damon Edis - interactivetools.com
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Hi
The URL should be this: http://www.babingtonhouse.com/senior-school/curriculum.php
Then in the navigation click on Assessment Key Stage 3, it is that area that is not working.
It worked when I set it up because the title is showing but every time now the content disappears in the CMS editor. This is a single section editor.
I have tried to create a new one but the same happens on the new one too.
By ross - January 28, 2016
Hi there.
I've seen this before and I think the issue will be a couple MySQL settings.
The solution will be to contact your webhost and ask them to check the following two MySQL settings:
auto_increment_increment
auto_increment_offset
They should be set to "1" and I suspect that at least one of them is not.
Let me know what your host has to say.
Thanks!
Cheers,
Ross Fairbairn - Consulting
consulting@interactivetools.com
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