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4 posts by 2 authors in: Forums > Classic Products - Community Support Forum
Last Post: May 6, 2015

So I have version 2.64 installed and setup on my server. Right now, if I try to reorder a manager I receive the following error: "no can't find schema file for table '_accounts'"

I tried restoring from a backup, but it doesn't seem to fix the problem. I originally imported an user table from another website so to not have to create all the other user accounts by hand. We've done this on one other site with the same user table and didn't experience this issue.

Not sure if we might need to reinstall or if there is an easy fix for this. Any help is appreciated.

Thank you,

Brian

Hi Brian,

Is you Accounts table actually named '_accounts'? 

Usually the Accounts table is named 'accounts' and the table prefix is something like 'cms_' .

Can you send in a Support Request so we can look into this:
https://www.interactivetools.com/support/email_support_form.php?priority=free&message=http://www.interactivetools.com/forum/forum-posts.php?Section-editor-erroring-when-reordering-80051

Thanks!

---------------------------------------------------
Cheers,
Damon Edis
interactivetools.com

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Hey Damon,

We will forward this to Robin. Let me know if you want to be cc'd on this.

Thanks,

Brian