Changing from IP address and Updating Program URL

13 posts by 3 authors in: Forums > CMS Builder
Last Post: March 17, 2015   (RSS)

By Damon - March 17, 2015

Hi Kenny,

If you are changing any of the options in the   Admin > General Settings and the changes are not saving, check that that the file permissions are set to writable (CHMOD 777) for the /data/settings.dat.php file.

Let me know if that fixes it.

Cheers,
Damon Edis - interactivetools.com

Hire me! Save time by getting our experts to help with your project.
http://www.interactivetools.com/consulting/

By Twocans - March 17, 2015

Hummmm I have search around for it

 /data/settings.dat.php

but even did checks online as to where hostgator has it in its control panel haha but all i see is many other peoples queries about the same kind of issue with interactivetools but not message as to where  /data/settings.dat.php is for me to change the permissions.

K

By Damon - March 17, 2015

Sorry I wasn't more clear.

Connect to your site via FTP with your FTP software. Go to the folder that you have CMS Builder installed in. Probably /cmsb/ or /cmsAdmin/.

Inside this folder you will find the /data/ folder and in this folder will be the settings.dat.php file. Right click on the setting.dat.php file and set the CHMOD settings to 777. 

This should fix the issue. If it doesn't, can you send in a support request so we can take a look:
https://www.interactivetools.com/support/email_support_form.php?priority=free

Thanks!

Cheers,
Damon Edis - interactivetools.com

Hire me! Save time by getting our experts to help with your project.
http://www.interactivetools.com/consulting/

By Twocans - March 17, 2015

I was having a read of this as well

http://support.hostgator.com/articles/cpanel/how-to-change-permissions-chmod-of-a-file

HostGator does not allow 777 on files which process server-side (i.e. PHP). However, many scripts require you to change your files to 777.

k

By Twocans - March 17, 2015

I would never have looked in there for it as I thought it would be else where. Any way I did change the permissions tried it but no it didnt work. I also tried changing the permission on the /data/ folder as well same time but that didnt work either.

I will email support as you mentioned. 

Regards

kenny

By Damon - March 17, 2015

HostGator does not allow 777 on files which process server-side (i.e. PHP). However, many scripts require you to change your files to 777.

No problem. Try CHMOD 755. 

Cheers,
Damon Edis - interactivetools.com

Hire me! Save time by getting our experts to help with your project.
http://www.interactivetools.com/consulting/

By Twocans - March 17, 2015

Hi yea 

I tried that also and it didn't work thus I sent the support email.

Now its saint Patricks day and I am popping out for a quick pint.

cheers

K

By Dave - March 17, 2015 - edited: March 17, 2015

Hi twocans, 

There's some code that auto-detects program url changes and updates it automatically.  Is the /path/ after the ip or domain different for each install?  And can you try accessing the admin menu from the domain?  See if it auto updates when accessed from the domain or lets you save it there.

I suspect what's happening is you are manually updating it, it's detecting the URL it's being accessed on isn't the one you entered and it's auto updating itself back to the correct one.

Let me know how it goes! 

Dave Edis - Senior Developer
interactivetools.com

By Twocans - March 17, 2015

David Hello and Good Evening

This was the previous settings

http://888.888.88.888/~lss/

Now I wanted to change it over to the http://www.mydomain.com

cheers

Kenny